More Happy Homeowners

Heather is fantastic, which is why we keep coming back to her for our mortgage needs. She provides exceptional customer service, is always available, is highly knowledgeable on the mortgage process/options and sets clear expectations during the process which is helpful when there is so much going on during an escrow. Further, the seller's agent commented how easy she was to work with and his appreciation for her prompt attention to his questions. In fact he said he'd recommend her to others.

Heather is extremely responsive and able to immediately answer any questions that arise. She knows exactly what items she needs for a transaction and makes the process as seamless as possible. We will continue to work with Heather in the future.

Heather was fantastic to work with. She is very responsive and made the entire process so easy for us. Whenever we had a question, she took the time to explain the answer to us. She also kept us updated during the process so there were never any surprises. In addition, our real estate agent commented on how great Heather is working with, based on his years of experience in the industry, he said she was one of the best. We look forward to working with Heather again in the future. Thank you Heather!

Heather is amazing. Her communication is really clear and detailed. She was available 24/7 with any question we had about escrow. I will work with her again no doubt. Thanks for making this traumatic process less painful :)

Heather is an awesome lender. She knows her stuff and gets it done. Thanks Heather!

Heather :-) She is so responsive and on top of the entire process. She has great follow-up and understands not only the loan process but how the Fed and interest rates trend over time and can impact how much interest is paid etc. I really enjoy working with Heather. She is a true professional!

Heather was so helpful and communication skills were impeccable. I never went a day without a response from her when I would email her. I was constantly updated on the process and progress

Heather was on top of everything from day one. Very good communication skills and was able to easily answer any questions that I had.

Heather was amazing. She was always available and quick to respond to all of our questions. She was thorough and very professional. I would highly recommend her to anyone I know.

Heather was very upfront and honest with the information and advice she provided. She maintained an excellent avenue of communication and was very willing to work with us on our whole process. As a first time home buyer I could not have imagined it being as seamless as she made it. 5 star rating without any hesitation!

Heather is awesome and on top of everything.

Heather was very professional, accessible and quick to respond to our questions and phone calls. She’s a very solid and trustworthy broker.

Heather kept me in the loop of where things were in the process and was easy to communicate with. She got back to me quickly to answer my questions.

Great customer service

Easy process. Clear communication

Quickly for the update-on time for closing.

Heather made it great. Always delivering in a timely manner.

Heather is great and easy to work with. My previous lender was terrible compared to her

Heather made it very easy for us!

She is very helpful , honest and she gives solutions .Thank you for the excellent service

Heather's thoroughness, timeliness, and efficiency was greatly appreciated. We found her very reassuring and professional.

Thanks you for the prompt work

Great advice, communication, and flexibility

You hustle!

We recently refinanced with Heather. She kept us updated throughout the process and was was extremely helpful, knowledgeable and communicative. Heather’s availability, professionalism and insight made the refinance smooth and effortless. It was a pleasure working with her! Thank you for your outstanding service and honesty Heather! 

Heather was professional and knowledgeable. She also maintained excellent communication and guidance throughout the process. Heather provided wonderful service and care. She went above and beyond. We are extremely satisfied with our experience with Heather.

Heather is knowledgeable, communicative and helpful. She makes you feel like your clients are her only ones. Heather is available outside typical business hours when your clients are are ready to write an offer and you need your lender most . And most importantly, Heather will get you through those tough escrows using her team and resources to help your clients get close on the home of their dreams.

Awesome service! Heather was very efficient and made the entire refinance process smooth and painless. Exceeded our expectations! I would definitely recommend to my neighbors and colleagues.thanks again!

Great communication from Heather

Heather kept in touch with me verbally every step of the way and was very nice to work with. She is the best mortgage broker I have worked with in many years and the smoothest transaction as well. I will use her again and look forward to receiving her cards in the mail.

We have done multiple refinances with Heather. As usual, Heather made the whole process easy for us from beginning to end

Heather was helpful with advice, responded quickly to emails, handled everything seamlessly from credit reports to reviewing rate info and signing documents. Made the process as painless as possible!

Heather, Thank you for taking exemplary care of me and many members of my family over the past twenty years. You were excellent at keeping me informed of the progress being made on my loan every step of the way. You completed every task very quickly, and you explained very clearly what was required from me and when it was needed. Throughout the process, I felt safe and secure with you at the helm. Thank you,

Heather went above and beyond to make my first time home buyer clients an incredibly easy and straightforward process. She was on top of all emails and quick to respond if I ever had any questions, even outside of normal business hours and on weekends. I can’t recommend Heather Nartker enough!

Super knowledgeable and quick with responses. Always proactive with any of her deliverables and made the whole process smooth

Heather taught us everything we needed to know about the loan process as first time home buyers. The mock worksheets were the most helpful part!

Heather is efficient, knowledgeable and has great communication. All the important things. In addition she is friendly, down to earth and no drama. 

Heather provided direct, transparent access. She was available to offer support and expert guidance.. excellent communication

Heather, you are great! Thank you very much for your help and support! Will definitely recommend you to our friends.

Thank you very much for helping with home purchase! It was pleasure to work with you on all the steps of the process.

I have recommended Heather and Nova Home Loans to many friends and family and I will continue to do so. My husband and I have used Heather's services many times and have always been 100% satisfied. Thank you.

Heather took care of us and kept us up to date throughout our entire process. She made everything easy so it took all the stress away. I would definitely recommend her to my friends and family.

Heather is amazing. She is very knowledgeable and always super response. Would highly recommend her for all your mortgage needs

Heather is a great professional and always looking up for our best interest. We have been working with her for many years and I will recommend her for any of your financial needs

Working with Heather was very pleasant. The level of efficiency experienced is truly remarkable. I am super thankful to have her by our side when securing our home loan.

Diligent and quickly executed. Very thorough and answered all questions

Heather has been a pleasure to work with. She kept me informed every step of the way through the refinance process and made sure the transaction went seamless. Heather was recommended to me by my daughter who used her for her refinance and I will do the same for anyone else looking for a Loan Agent.

Heather is very knowledgeable about the market environment. She is diligent and thorough in managing the timeline during a re-fi process, while also being detail oriented and responsive. Her years of working with clients means she can offer various alternatives from the perspective of actual experience, which is a big benefit to clients in considering what is realistic

Great experience from start to finish! I loved that Heather was extremely knowledgeable and professional. Heather kept me up to date on what was needed from me on a daily basis and what stage of the refinance process we were at until it was funded. I will be recommending her to my family, friends and colleagues for her services!

Heather was terrific through the entire refi process!

Everything was fast and smoothly executed. Excellent service. Thank you. 

Heather was very responsive and communicative. She was a pleasure to work with and I would (and already have) highly recommend her

Heather was fantastic at helping guide me through the process, keeping me informed every step of the way and making the overall refinance as painless as possible. 

We have used Heather several times and she is the best!

Heather was extremely responsive throughout the home buying process and was a great advocate for my clients.

Heather came highly recommended by a good friend who had used her for his home loan needs in the past. Working with Heather was great! This being our first home purchase she was very patient with us and worked with us to make sure we understood what we were doing all through the process. She worked extremely hard to make sure we closed and received our keys on time even though it was Christmas Eve. We will gladly be recommending Heather to any and everyone!

It was great dealing with you the communication and followup was outstanding, Quick responses to any questions that we had during the refinancing kept us reassured during the whole refinacing procedure , Thank you very much 

Heather makes the process so easy. She practically does all the work for you. I have highly recommended her to other family members as a result.

It has been a pleasure working with Heather! She was extremely patient with us and answered all of our questions. She made sure we understood and was prepared for next steps. I would definitely recommend Heather Nartker to friends and family.

Heather did a great job of simplifying the refinance process, she anticipated questions and explained how best to use the online documentation system, including how to resolve technical upload issues(surely due to my lack of tech skills). She was there the whole way through the process. 

Painless process. Everything was handled smoothly and efficiently - we were always in the loop. No hiccups or delays. Heather did a terrific job!

Heather was always communicating and in a clear and concise manner. She kept me in the loop in every step of the process and kept it easy, simple. This was easiest refinance experience. Thank you!

Heather makes the purchase process extremely seamless. She prepares her client upfront with a thorough process and manages the underwriters so there are minimal to no follow up requests. My experience has been exceptional and would highly recommend her to anyone seeking financing for a purchase or refinance.

Very professional, helpful and informative

We had an amazing experience because Heather provided us an exceptional service and exceeded our expectations. You are the best!

Effective communication and advise to us. Friendly and easy to work with her. Great customer service.

Heather made everything easy, communicated professionally throughout, and organized the whole process in a ver user friendly way.

Heather has been very helpful all through the process. Great service!

Just the whole experience Heather made very easy ; this was our first time going through this method. Great experience

This was the best refinancing experience my wife and I have have ever had! Heather was extremely helpful from the beginning in terms of advising us on what the best rate would be for our situation. Submitting our financial records and receiving preliminary documents was a breeze, as the process was entirely electronic. Heather was always accessible throughout the process via email and by phone. I highly recommend Heather, and will contact her again for all of our lending needs. 

Heather and Team were very adamant about getting this loan approved in everyway possible. 5 stars and will be using her services moving forward.

Prompt response. Attention to detail. Available for any questions.

Heather was very responsive and always available when I had questions

Heather found us a great rate and was a pleasure to work with...she is very trustworthy, unlike some other agents we met from the large online brokers. Highly recommend.

Heather was fantastic to work with. She made the whole process feel seamless and was always very responsive. Thank you so much!

Heather is amazing. She is a true professional who is precise and caring. Working with her is easy and enjoyable.

Excellent service from beginning to end!

Heather always kept us informed on the status of our loan. She was quick to respond on any questions we had.

She is Personable and reliable....a pleasure to work with.

Heather was great through the whole process and was extremely responsive. Great service and assistance navigating us from start to finish. 

Heather communicated frequently and provided us with updates throughout the re-finance process. Heather was pro-active in reaching out to us letting us know current interest rates and what our monthly savings would be.

Heather was extremely responsive. She knew exactly what was needed as far as document submissions from my Firm, including names of the contacts for me to get the information from. By far the most efficient refi we have ever done.

This is by far the easiest, most seamless mortgage loan experience I have ever had. Heather and her team were great to work with. We will definitely be using her again for our other property.

We were not in the market to refinance and were so happy that Heather reached out to us directly with great rates that we were able to take advantage of.

Heather is awesome. We have worked with her multiple times for multiple houses. Each time she has been communicative, efficient, and gave great advice.

Heather was always polite, professional and helpful. Her instructions were clear and she responded quickly every time. She couldn't have done anything better.

Heather is very pleasant and easy to work with. She finds answers to your questions quickly and accurately, and keeps you posted on the progress of your application.

The support from Heather was great, especially when we were not sure of what to do. She was always available to take our phone calls. And she was extremely patient with us. 

Heather has been amazing and this is the second time we've worked with her. And we have recommended her to others.

Heather is amazing. Over the years real estate agents have come and gone but Heather has handled every transaction we have done since our first home. She is attentive, through and always has the clients best interest (no pun intended) at heart. I have referred friends and relatives to her. I can't imagine the rates getting much lower but if I ever need any loan assistance Heather will always be my first stop. 

From start to finish, a very smooth and easy process.

Communication between Heather and I was great. She was always accessible. The whole process was easy and on time. Probably the easiest refinance.

Heather did a fantastic job anticipating underwriting needs and preparing us for the transaction in an efficient and well thought out manner. Highly recommend her based on experience, communication and ability to anticipate underwriting challenges.

This is the second time we have done work with Heather and it's always a smooth process. We appreciate her attention to detail and timely turnaround.

Heather kept us informed every step of the way. This was by far the easiest refi we have ever done. She was knowledgeable about every aspect. I have already referred others to her.

Heather is on top of everything and makes the whole process so easy.

It was great working with Heather! She was able to answer all of our questions in a way that made us feel comfortable and confident throughout the loan refinancing process. 

Heather is the best loan offered and professional there is. She made the whole process so easy and quick. We love her so much!

Heather was great from start to finish and explained everything clearly so I could understand the refinance process. I feel confident I got a great deal and and in good hands with Heather.

We have worked with Heather for several of our mortgage loan needs and she is great to work with! Heather is very knowledgeable and is always very timely and helpful with any questions or advice needed. She makes sure all parties involved know if there are any outstanding items to keep the process moving and on schedule!

We've worked with Heather before and know her to be both competent and professional. She is a pleasure to work with

Heather is very easy to work with. She is quick in responses and helpful with determining the best steps for our refinance needs. Heather made this process seamless and easy.

Heather has always been the perfect combination of friendly and professional. 

Heather was amazing!! Very knowledgeable, communicative and friendly. She made this process very easy on us and saved us a ton of money. Not only would i use her again but i have referred her to numerous friends and family. 

Heather is helpful and supportive. She also communicates well through the entire process

Heather is easy to work with, she is knowledgeable, and is always readily available to handle our many questions. She takes time to explain the process and provides very clear guidance. We have worked with Heather in the past and if need be we will absolutely call her again. 

Excellent communication and explanations

As always, Heather was great and our experience was great. I recommend Heather whenever I get the chance.

Heather is Outstanding. This is the second time we have used her and what a professional!

I have worked with Heather before and she is always available, prompt on replying to calls and emails, and very professional.

I highly recommend Heather. She has helped us complete several mortgages and refinances. She is very professional and always addresses any questions we have. Every time we work with Heather, the process has gone smoothly for us. We will definitely be using her for future mortgages and refinances. 

Heather was absolutely amazing from start to finish. This is not our first transaction with her. Will definitively keep coming back with any purchase or refi that might be needed.

Heather is good at making the process painless. She is highly recommended.

The entire time we were take care of and everything was explained before each step. Extremely happy with the service we received. 

Heather is always very organized, timely and thorough when refinancing our home loans.

You were great to work with through this process and we really appreciate all your efforts! Thanks again!

Heather was very efficient and great at communicating what stage we were in as everything progressed. We would not hesitate to recommend her to our family and friends.

Heather is wonderful. She is friendly, professional, knowledgeable, and consistently gets the job done correctly and in a timely manner. We have worked with Heather several times and plan to in the future. 

The whole process was super smooth. I love their automation and technology. And Heather was very communicative, easily accessible and very responsive. 

Everything was great and Heather made the experience quick and easy. This is the second time I have gotten a loan with Heather as my loan officer. Thank you Heather.

Heather Nartker was known to us for a long long time. We used her with almost all of our clients. Her service is excellent and she goes above and beyond. She is very knowledgeable and always there to answer all questions. She is highly recommended loan officer.

My wife and I knew Heather Nartker for a very long time now. She built an incomparable trust with us and our clients. She is very knowledgeable and always there to help anytime, anywhere and above and beyond. She excellent and deserved to be recommended to all clients.

Heather is amazing! After hearing so many horror stories from friends about their refinance, I’m so grateful to have found Heather. She does a great job at communicating with you every step of the way to ensure the process goes smooth, no matter what comes up in the process. Heather is a true professional and I would recommend her to anyone in need of a loan. 

Heather is so friendly and knowledgeable. We love working with her and she always helps us make the best decision for our family. I would highly recommend her and have referred her many times to our friends and family. We plan to stay with Heather through our home buying lifetime! Thank you Heather! You are truly the best!

Heather is so easy to work with. Everything was timely and professional. She keeps you updated so you can see where you are along the process. Everything was seamless. She is top-notch!

Heather was great. Anything we needed assistance with she was there to help us. Very quick to get back to us as well ;-)

We have worked with Heather for years and always have the confidence our transaction will be handled seamlessly and that she will get the absolute best deal possible for us. This time was no different.....even with delays and hurdles, outside of her control, created by the COVID19 crisis.

Heather makes the loan process great. She is an excellent communicator. I always know what’s next, what to expect. She provided us with a few different scenarios to work with our financial goals. She is such pleasure to work with!!

Heather is professional, knowledgeable and very organized and makes the process very easy. I know I am in good hands with Heather. 

SPECTACULAR! AMAZING! PHENOMENAL! There are simply not enough superlatives to describe Heather. She gets rave reviews and the highest recommendation possible.

It was a great pleasure dealing with Heather Nartker again..as usual she is very helpful and very professional..everything except the Notary was done online and the whole experience was stress-free..

Process was made very easy and Heather talked me through everything.

Heather is fantastic. She always keeps me well apprised of the process and is quick to answer any questions or concerns that I have. Even when unexpected issues arise (which are inevitable as part of any process) Heather is a true partner who navigates the issues quickly and effortlessly. Heather is a true partner. Thanks Again!!!!

Heather went above and beyond. Quick and responsive no matter what time of day it was. She was helpful and dedicated at every point.

Not only is Heather knowledgeable in her industry but she is caring. She is a pleasure to work with and her level of communication throughout the process keeps you at ease and without wonder. She is always available and willing to help. Thank you, Heather. 

Top notch and 5 Star Customer Service period. Never once doubted their abilities to support and every questions asked were answered on a timely manner. Thank you and more power to you and your team! Jayson

Heather is exceptional The most responsive lender I've known. She answered every question we had so quickly and made us feel that we are a priority. Explains everything in a way we can understand on terms we are not familiar with. She is highly recommended along with her team.

Heather has done several loans for us and always provides excellent service and advice. We were informed of the status and expectations throughout the process. A+ service by Heather. Thank you! Steve & Kristin

Heather communicated well, constant updates, and answered all of our questions. We knew we had someone who was detail oriented and efficient.

Heather is knowledgeable, no nonsense, communicates well and overall amazing! Always a joy to work with her.

I highly recommend Heather Nartker for your refinancing needs.

Heather always explains things clearly and in an understandable fashion. She is prompt in returning calls and emails, and has accomplished the loan process for us on several occasions. She makes things happen when other lenders cannot. We highly regard and recommend Heather.

Heather is great. She is on top of it all. Very courteous and reminds me to complete my signing when I forget. She also keeps up in the loop and helps us find the best rate!! 

Heather is awesome. She keeps us informed when the rates go down and we might consider refinancing. If we decide the time isn’t right, there’s no pressure. When we decide we’re ready to refinance, she’s available to answer our many questions and right there leading us through everything. This is not the first time Heather has helped us refinance. Everything has always gone smoothly, just as she’s explained it. It’s wonderful to work with someone you can trust.

She is very professional, very knowledgeable, very helpful and one of a kind. Clients really love her.

Since we're first time buyer, Heather helped us all through out the process. She was easy to talk with. She gave us all the options and explained what is best thing to do. She answers questions in any given time.

Heather is very professional and punctual. I had absolutely outstanding experience working with her!

Heather is knowledgable, organized, and efficient. We have worked with her three times and will call her again when we need a loan

I loved how Heather was always available to help us out with any questions we had and gave us a time-line of the process

Great service, communication, responsiveness. Best refinance experience I’ve had